F.A.Q. - Booking
Terms of Payment:
B& B Emozioni Charme dosn't make any charge on your credit card for your reservations. You will be required to fill with your credit card details just for the guarantee of your booking. The bill should be paid by cash or by credit card (Visa, Mastercard, etc ..). The B & B reserves the right to check the validity of the credit card prior your arrival, enquiring authorization at the belonging circuit. The special promotions are subject to a Not Refundable Rate. Florence city tax established on January 1st , 2018 by the City Council of Florence corresponds to EUR 3.00 per night and is not included in any kind of rate.
Booking Cancellations and No Show:
For cancellations or booking amendments up to 3 days prior arrival no penalty will be applied. For late cancellation or booking amendments after above deadline or for No Show we will apply the 100% of the first night rate.
Room assignment is made on a logistic base, if you have chosen a specific room, we will do our best to assign it. All our rooms are equipped with En Suite Bathroom, Hairdryer, Wi-Fi, air conditioning (Hot/Cold), minibar, TV, safety box , telephone, double pillows
The Italian breakfast is served in a pastry adjacent pm 8.00 a.m. alle ore 11.00 a.m.
The rooms are tidied every morning from 8.00 a.m. to 12.00 a.m. if made available by you.
Each bathroom equipped with hand soap, shower gel, shampoo, toothbrush and headphones. Sheets and towels and mats will be provided in the room upon arrival.
Customers are provided with the main keys of Input, at the Hotel of Input and his own room. The keys must be returned at your check-out necessarily. If this does not happen, we will be obliged to charge a fee of EUR 20 for each missing key.
Check in possible from 14.00 to 19.00. Please inform the property in advance of your arrival. Arrivals after 19:00 must be arranged in advance with our staff. It is not possible to check in after 22.00.
Check-out time is no later than 11.00. a.m.